Everything you need to know about how Takawin collects, uses, and protects your personal data — presented clearly and transparently.
All Data Encrypted
Not shared with third parties
Right to access and delete information
Help with any questions
Takawin is Bangladesh's trusted online gaming platform. We understand that when you use our services, you are sharing personal information with us — a trust we take seriously. This privacy policy explains how Takawin collects your data, how it is used, and how we keep it secure.
This privacy policy ("Policy") applies to all Takawin services, websites, and mobile applications. By using any Takawin service, you agree to this policy. If you have any questions, our support team is always here to help.
We do not sell, rent, or use your data without permission for unnecessary purposes. Protecting your privacy is our core commitment.
Takawin collects information in two ways — data you provide directly, and data generated automatically as you use the platform. Full details are provided below:
| Type of information | Example | Data Collection Methods |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration and the KYC process |
| Contact Information | Mobile number, email address | At the time of account creation |
| Financial Information | Mobile banking number, transaction history | During deposits and withdrawals |
| Device information | IP address, device model, browser type | Automatically |
| Usage information | Game history, login times, session information | During platform use |
| Cookie Information | Preference settings, browsing patterns | During website visits |
As part of KYC (Know Your Customer) verification, we may collect a copy of your national ID or passport. This information is used solely to verify your age and identity, and to meet applicable legal requirements.
Takawin never collects or stores your full bank account number, card number, or PIN/password. No Takawin staff member will ever ask for your password over the phone or in chat.
Takawin uses your information only for specific, legitimate purposes. We never use your data beyond what is necessary. The primary uses are outlined below:
Takawin never sells your data to advertisers or uses it for third-party marketing purposes. We will not use your information for anything inconsistent with this privacy policy.
Takawin uses industry-standard security technology to keep your personal data safe. Our servers operate under the highest security standards and undergo regular security audits.
In the event of a data security breach, Takawin will notify affected users as quickly as possible and take all necessary steps to minimize harm.
Takawin does not sell your personal information to any third party. However, in certain limited circumstances, data may be shared with specific partners:
Outside of the cases listed above, Takawin does not share your data with any advertising agencies, data brokers, or other commercial entities. Whenever data is shared, only the minimum necessary information is provided — never your full profile.
Takawin primarily stores data in Bangladesh. Where technical needs require data to be transferred to another country, applicable privacy laws are observed and adequate protections are ensured.
The Takawin website and app use cookies and similar technologies. Cookies are small text files stored on your device that help the website remember your preferences and improve your experience.
| Cookie Type | Purpose | Period |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | Until the session ends |
| Functional Cookies | To remember language preferences and settings | 30 days |
| Analytics cookies | To analyze platform usage | 90 days |
| Performance cookies | To improve page loading speed | 60 days |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Takawin believes you have full ownership over your personal data. All of your rights are outlined below:
You can find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your information be deleted.
You can temporarily pause the processing of your information in certain cases.
You may request a copy of your data in a structured format.
You may object to your information being used for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will clearly explain why.
Takawin is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and ID confirmation is required in any case of doubt.
If we discover that a minor's information is in our system, we will immediately close that account and delete the data. If you believe a minor is using Takawin, please contact our support team.
If you suspect your child is using our platform, contact us immediately at [email protected]. We will take swift action.
Takawin may update this privacy policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify you via your registered email or an in-app notification.
Continued use of the platform after an update is considered acceptance of the revised policy. We recommend checking this page regularly.
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our support team is always ready to assist you in Bangla.
Email: [email protected]
Response time: typically within 24–48 hours.
To learn more, visit our FAQ Page View.
We take every complaint seriously and work toward a fair resolution. Takawin is fully committed to protecting your privacy.
Every transaction and data transfer is protected by the highest encryption standards in the industry. No one can access your information.
Takawin never sells or rents your personal data to third parties. Your data exists solely to serve you.
OTP verification is available to add an extra layer of security to your account, preventing unauthorized access.
Identity verification helps prevent fraud and underage access, while also keeping your account secure.
Third-party security experts regularly audit our systems to ensure they remain secure. Any vulnerabilities identified are addressed immediately.
For any security or privacy questions, our Bangla-speaking support team is available 24 hours a day.
Register with Takawin now, knowing your data is fully secure. Welcome to the platform trusted by millions of players across Bangladesh.